Role 01
Cash Recovery & Invoicing Assistant
Focus
Chasing aged receivables, daily invoice reconciliation, sending payment reminders via SMS and email.
Outcome
Helps recover working capital without awkward owner-customer confrontation.
Built Specifically for Canadian Trades, Contractors & Service Operators
The Offshore Support Arm for Busy Contractors and Service Operators.
ServiceArm helps trades and contracting businesses hire reliable offshore support for admin, scheduling, customer follow-up, marketing support, and operations.
Calculate Your Time Savings
ServiceArmStart with a 15-minute call
Tell us where the work is piling up.
We will map the first role that makes sense to hand off.
Built for Canadian trades
Pre-vetted remote talent
3 to 4 finalists, not 100 resumes
Sourced for trades running on
JobberServiceTitanHousecall ProQuickBooksPipedriveHighLevel
The Core Problem
You are not short on work. You are buried in work someone else could handle.
Most trades businesses don't stall because of a lack of demand. They stall because the owner is stuck chasing unpaid invoices at 9 PM, rescheduling techs between jobs, and letting quote requests sit for 24 hours.
01Cash Trapped in Unpaid Invoices
Work gets done, but payment reminders slip through the cracks.
02Slow Speed-to-Lead
Inbound leads call three competitors while you're driving between job sites.
03Dispatch & Routing Headaches
Hours wasted daily coordinating technician schedules and customer arrival windows.
Specialized Roles
Roles built around how trades businesses actually run.
Role 02
Speed-to-Lead & Quote Follow-Up
Focus
Under 5-minute response to website forms, pre-qualifying job scopes, persistent multi-touch quote follow-ups.
Outcome
Helps improve speed-to-lead before competitors respond.
Role 03
Dispatch & Technician Scheduling Coordinator
Focus
Route planning, tech calendar management, customer arrival window notifications, work order prep.
Outcome
Cuts wasted drive time and ends evening schedule scrambling.
Role 04
Google Reviews & Local Presence Specialist
Focus
Review requests after job completion, professional review replies, weekly Google Business Profile updates, project photo organization.
Outcome
Builds local social proof and improves local search visibility.
Most first hires start with the work around the work: repeatable admin and operational tasks that do not need to be done on site, and that can be documented, delegated, and improved over time.
Global Support Talent
A stronger back office can start with one focused hire.
ServiceArm helps source vetted offshore talent across key regions for the repeatable admin, follow-up, scheduling, marketing, and operations work that keeps contracting businesses moving.
ServiceArm Example ProfileFilwah M.
Marketing Support Coordinator
Region: Philippines
Experience: 3 years experience
Availability: Available for North American business-hour overlap
Skills
- Social Media Support
- Content Scheduling
- Canva
- Google Business Profile
- Review Posts
ServiceArm Example ProfileCamila R.
Customer Follow-Up Coordinator
Region: LATAM
Experience: 4 years experience
Availability: Available for North American business-hour overlap
Skills
- Lead Follow-Up
- Estimate Follow-Up
- Appointment Confirmation
- CRM Updates
- Pipedrive
- HighLevel
ServiceArm Example ProfileMila K.
Operations Support Coordinator
Region: Eastern Europe
Experience: 5 years experience
Availability: Available for partial North American overlap
Skills
- CRM Cleanup
- Reporting
- SOP Support
- Task Tracking
- Google Workspace
- QuickBooks Support
ServiceArm Example ProfileOmar H.
Scheduling & Dispatch Support Coordinator
Region: Middle East
Experience: 4 years experience
Availability: Available for scheduled overlap windows
Skills
- Job Scheduling
- Dispatch Support
- Customer Updates
- Technician Coordination
- Jobber
- ServiceTitan
ServiceArm Example ProfileYasmin B.
Admin & CRM Support Coordinator
Region: North Africa
Experience: 3 years experience
Availability: Available for North American business-hour overlap
Skills
- Inbox Support
- Data Entry
- Calendar Management
- CRM Updates
- Housecall Pro
- Spreadsheet Reporting
Example profiles shown for illustration. Actual candidates are sourced and shortlisted based on your role, workflow, region preferences, budget, and business needs.
How It Works
The 4-step placement process.
01
Scoping Call (15 Mins)
We map the specific administrative bottlenecks holding you back.
02
Hard Vetting
Candidates complete mandatory English proficiency checks, software assessments, and a 2-minute video screen.
03
The Shortlist
You interview 3 to 4 curated finalists, not a stack of 100 unqualified resumes. Each comes with notes, availability, expected compensation, and strengths.
04
Onboarding & Launch
We help structure Week 1 task handoff so your assistant is productive immediately.
You manage your hire's day-to-day work. We handle sourcing, screening, and onboarding support.
Pricing
Clear, upfront pricing.
Standard Placement
$1,500one-time
- Sourced and vetted
- 3 to 4 finalists
- 60-day replacement guarantee
Specialized / Customer-Facing Placement
$2,000one-time
- Voice/phone-vetted
- CRM workflow setup
- Custom skills testing
- 90-day replacement guarantee
Talent Support Membership
$200/month
- 30/60/90-day check-ins
- Extended replacement guarantee
- Monthly operational check-in call
- SOP and onboarding library
- First access to new candidate shortlists
- 25% discount on future placements
Placement fees are paid 50% as a deposit and 50% upon hire.
Owner Time-Value Calculator
What is your admin really costing you?
Drag the sliders to match your week.
$125/hr
$75$250
12 hrs/wk
525
Annual Cost of Doing Your Own Admin$78,000
Cost of a ServiceArm Assistant (~$12,000/yr)$12,000
Net Annual Savings
$66,000
Book a call to review your numbers.
Book a 15-Minute Talent CallEstimate based on your inputs. Actual assistant cost varies by role and hours.
FAQ
Straight answers.
Get repetitive admin off your plate this month.
Book a 15-minute call to identify the first role you can hand off.
Not ready for a call? Tell us what you need help withRole Intake Form